Kicked in the Nutz!

A 30 thirty something single male and his random thoughts, experiences, and weekly adventures. Based in Detroit, MI but his travels for work and fun take him all over the country...

Name:
Location: Royal Oak, Michigan, United States

Sunday, March 13, 2005

How I Hate DHL!

I never felt so strongly about something in my whole life. DHL has some of the worst customer service and policies I've ever come across. I've been dealings with them for about 10 months and I am at my wits end. My girlfreind won't even listen to me complain about it anymore so I have to vent my frustrations to this site and my buddies.

Last April, yeah I know that's almost a year ago, I received at package sent to via DHL and also received a bill. Not sure why I got a bill, doesn't the shipper pay that? Anyway..that is another story. Since I didn't ask for the package and it was sent to me anyway I refused to pay and told DHL to go after the shipper. Case closed.....wrong.

A few months later I get a bill for five bucks from DHL. What? I'm mildly upset, but no big deal. I Call DHL to find out why I have a bill for five bucks. They tell me because I paid the original bill late. Remember, I didn't pay the bill somebody else did the shipper! We'll take a look into this and get back to in thirty days after we research this.

Thirty days later I received a DHL envelope in the mail. Opening it and excited to see what the resolution is I was greatly disapointed. Surprise! No resolution, another bill for ten bucks this time. Two five dollar late fees. I call customer service again and I am told they can't stop the bill cycles, but I can put in a another complaint about the other five dollars and we can try and get another resolution. Sure, why not I tell her and ask her to reference the other complaint number in this other complaint.

Maybe some genius will realize that I will keep on receiving five dollar notices unless they move faster than their thirty day turn time. I was wrong. Their are no genesis available at DHL or even some one to resolve a problem in a timely manner. Like clockwork another bill comes this time for 15 dollars. I've had it. I want to drive their yellow trucks off the road and when I see theory trucks parked outside my office I day dream of slashing their tires.

I about to have a complete breakdown so I decide to pay the bill. My check is cashed. Now I can sleep at night and hot have to flip off every DHL driver on the road that I see like it's my job.Thirty days later a bill comes for five dollars. I mailed my payment on the 29th of the month and they cashed it on the 16th. Too bad the account cycled on the 15th. I call them up and go immediately to a supervisor who assures me that all of this will be resolved and I will not have to pay anymore fees (they should give me my money back!) as long as I can send him a copy of my check that was cashed. Yeah, like this is the 80's and banks still do that. I gave him my check number and told him to fix it.

The next day I got a bill in the mail for five bucks....I realize that it went out before the phone conversation so after a couple a deep breaths I place it my DHL file. Which is now thicker than any other file I have in my filing cabinet. We'll have to wait and see but I have DHL's supervisor name and direct number if another bill some. Unfreakinbelievable!

Sometimes I dream of a DHL delivery person coming to my door with a package that needs to be signed for so I can waste hours of their time like they have done to me. My birthday is coming up..maybe that is what I will ask for...

I will never ship a package through DHL as long as I live.

2 Comments:

Blogger lennyprehiem28058690 said...

Make no mistake: Our mission at Tip Top Equities is to sift through the thousands of underperforming companies out there to find the golden needle in the haystack. A stock worthy of your investment. A stock with the potential for big returns. More often than not, the stocks we profile show a significant increase in stock price, sometimes in days, not months or years. We have come across what we feel is one of those rare deals that the public has not heard about yet. Read on to find out more.

Nano Superlattice Technology Inc. (OTCBB Symbol: NSLT) is a nanotechnology company engaged in the coating of tools and components with nano structured PVD coatings for high-tech industries.

Nano utilizes Arc Bond Sputtering and Superlattice technology to apply multi-layers of super-hard elemental coatings on an array of precision products to achieve a variety of physical properties. The application of the coating on industrial products is designed to change their physical properties, improving a product's durability, resistance, chemical and physical characteristics as well as performance. Nano's super-hard alloy coating materials were especially developed for printed circuit board drills in response to special market requirements

The cutting of circuit boards causes severe wear on the cutting edge of drills and routers. With the increased miniaturization of personal electronics devices the dimensions of holes and cut aways are currently less than 0.2 mm. Nano coats tools with an ultra thin coating (only a few nanometers in thickness) of nitrides which can have a hardness of up to half that of diamond. This has proven to increase tool life by almost ten times. Nano plans to continue research and development into these techniques due to the vast application range for this type of nanotechnology

We believe that Nano is a company on the move. With today�s steady move towards miniaturization we feel that Nano is a company with the right product at the right time. It is our opinion that an investment in Nano will produce great returns for our readers.

Online Stock trading, in the New York Stock Exchange, and Toronto Stock Exchange, or any other stock market requires many hours of stock research. Always consult a stock broker for stock prices of penny stocks, and always seek proper free stock advice, as well as read a stock chart. This is not encouragement to buy stock, but merely a possible hot stock pick. Get a live stock market quote, before making a stock investment or participating in the stock market game or buying or selling a stock option.

4:47 AM  
Blogger eddhunor11205173 said...

I read over your blog, and i found it inquisitive, you may find My Blog interesting. My blog is just about my day to day life, as a park ranger. So please Click Here To Read My Blog

7:13 AM  

Post a Comment

<< Home